Privacy notice

L2 uses the name, phone number, optional email, property details and requirements you submit to review your cleaning request, prepare a quotation and coordinate the service. Booking requests, quotations, messages, visit checklists and payment references are stored in the service database. Do not include identity documents, payment card details, passwords or unrelated sensitive information in your request.

Your private tracking link lets its holder read a limited booking summary. Email verification, when configured, is required before sensitive customer actions. Staff can assist after verifying you directly. Only authorized staff can access contact details, internal notes and administrative records. Keep your tracking link private and contact L2 if it needs to be replaced.

Email verification and service messages may use a configured email provider. When enabled, payment collection takes place on Paystack’s hosted checkout; this site stores payment references and status, not card credentials. WhatsApp and TikTok are external destinations with their own privacy terms. Service-related contact is separate from marketing consent.

The quick-request draft may be held temporarily in session storage on your browser while you move to the booking form. This is cleared when loaded. A payment return may temporarily retain the private tracking token in session storage so you can return to your own booking page. No advertising or analytics code has been added by L2.

For privacy questions, correction or deletion requests, contact L2 through the listed WhatsApp numbers. Before public launch, L2 must approve its legal business identity, retention periods, complaint contact and applicable data-protection arrangements. This is an operational notice awaiting that owner review.